The Fine Print

Frequently Asked Questions

So how does this all work?

One of an organization’s biggest fears is giving up total control of their public image. With us you can rest assured that nothing will ever be updated or posted to any site or account without you initiating and approving the request. We become an extension of you, representing you with the utmost of integrity and trust. We understand that you are simply too busy running your organization to keep a website up to date or update multiple social media accounts. Let us worry about that for you! Just say what you want to happen, and then consider it done without you having to worry about a thing! To this end, access to the domain account will not be provided under any circumstances or situations and all domain ownership will default to Starlight Studios L.L.C. This is necessary in order to preserve the pristine nature of a fully functional environment for the website representing your brand or organization to shine!

What about payments and annual renewals?

We accept payments via PayPal, Venmo, CashApp, Cashier’s Check, or Cash. Payments are due by the first of the month and cover services for the same month. Please note that all payments are non-refundable, unless they are for an incorrect amount.

How can I contact you as a customer?

Once your account is established you will have an email to use for all of your service requests. You will also be given a phone number that can contact us directly should the need arise.